What is CRM and how can it help my small business?


Customer Relationship Manager - CRMStaying competitive, especially in hyper-active markets, can be challenging. There are lots of moving components that need constant and continuous nurturing. Keeping track of customers, their contact information, where they are in your sales cycle, and next steps with them are among those components. Luckily, there are tools, such as CRM, that can make a small business owner's life a little easier when it comes to keeping track of their customers.
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Automation in Small Business


Automation is a powerful tool that can help small businesses streamline their operations, reduce costs, and improve efficiency. By using technology to automate repetitive tasks, small business owners can free up time and resources to focus on more important activities, such as growing their business and serving their customers.
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Artificial Intelligence (AI) for Small Businesses


Artificial intelligence (AI) is a rapidly evolving technology that is transforming industries around the world. Small businesses are no exception – they too can benefit from the power of AI in a number of ways. In this article, we'll explore some of the key ways that small businesses can use AI to improve their operations, increase efficiency, and stay competitive in an increasingly digital world.
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Free Phone Calls with Symbient™ VoIP


In this era of all-things-technology, it's uncommon to find someone that doesn't carry a smart phone or a typical cellphone at the very least. Even thoughGrandstream GXP1620 IP Internet Phone cellphones are convenient, portable, and work in most places, there are times and places where cell signals are weak or completely non-existent. While most smart phones support WiFi calling, this too has its limitations and drawbacks. For example, the use of cellphones in the workplace can be prohibitive, even if used over WiFi networks. This is because employees typically don't like using their personal cellphones for work purposes, and employers typically don't provide their employees with cellphones reserved for work-only purposes. But, most employers do have desktop/land-line/analog phones in their facilities, offices, conference rooms, and the like. In fact, even the smallest business can have a two, three, or even more telephones, but providing service to these phones can be expensive. That's why at Lucus Labs we decided to take advantage of VoIP (Voice Over IP) technologies that drastically reduce the costs for small businesses to operate an extensive (or even the simplest) telephone system.
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Distributing Data with Symbient™ D2™


Imagine you have a bucket you use to transport water for your village. Your village is small, so you can do with just one bucket. Over time your village begins to grow, requiring you to carry more water. Unfortunately, your bucket has a finite storage capacity, leaving you to get another bucket in order to carry more water. To help balance the load, you evenly distribute the water 50/50 between the two buckets. As your village continues to grow, you need more buckets. And, again, you distribute the water evenly between them.
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Payment Processing for Small Businesses


Starting and growing a small business can be daunting. Aside from figuring Contactless payments with Opta Payout what to sell and who to sell it to, there's all the day-to-day dilemmas to deal with too. You have to decide where you want to launch and run your business, how much square footage you'll need, who you'll hire as employees, what your marketing material will look like, what your letterhead will look like, and even what kind of toilet paper to stock in your restroom. Once you've gotten beyond all of that, and after you actually have customers in queue, you then have to figure out how to literally get paid from those customers.


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Symbient™ IDS - Intrusion Detection System and Log File Watcher


Every day, companies (and individuals) around the world become victims of cyber attacks. The majority of attacks that take place are completely automated. Hackers find and share exploits that can be sought out by bots that scour the Internet looking for unpatched and vulnerable systems. In many cases, attacks happen by bots simply attempting brute force attacks which involves repeatedly trying a list of possible username & password combinations until it finds a pair that works. This attack can be easily mitigated by using strong passwords. Other attacks can be prevented by keeping your systems up to date. Otherwise, hackers are also made aware of newly discovered vulnerabilities, and write bots that seek out systems that have yet to be updated. So, make sure you apply all security patches as soon as they become available.
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Business Owner Interview with Wisconsin Merchant Services, LLC.


Recently, I had the honor of speaking with Dave Brereton, the founder and owner of Wisconsin Merchant Services, LLC., where he shared insights into his experiences as an entrepreneur and what it takes to successfully start and run a small business. Graciously, Dave agreed to have our conversation recorded and transcribed as it's a great real-world example that others can relate to and learn from as they set out to build small businesses of their own. You can learn more about Wisconsin Merchant Services, LLC by visiting https://wisconsinmerchantservices.com
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Symbient™ Opta™ - Affordable All-In-One Artificial Intelligence Powered ERP, CRM, and CMS


Running a business can be a challenging endeavor. When you're a small business, it can actually feel very daunting. You just want to get out there and provide great products and/or services to your customers and get paid. But, it's never that simple.
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Symbient™ Spine™ - Enterprise Service Bus (ESB) With Built-In Rules Engine


One of our core competencies at Lucus Labs is the Internet of Things, or simply "IoT" for short. According to Wikipedia, the Internet of Things "describes the network of physical objects, so known as, 'things' - that are embedded with sensors, software, and other technologies that is used for the purpose of connecting and exchanging data with other devices and systems over the Internet."
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